Holidays For Health Rewards Promotion
This Privacy Policy applies to the activities
of RewardsCorp Trading Pty Ltd ("RewardsCorp"), A.B.N. 54 113
281 726. It explains how RewardsCorp handles personal information
and complies with the requirements of the Privacy Act 1988 of
Australia ("the Privacy Act"). If you have further questions
relating to this policy please contact our Privacy Officer by
e-mail at privacyofficer@rewardscorp.com.
Collecting personal information about you
In accordance with the Privacy Act, RewardsCorp only collects
personal information that is necessary for business purposes. We
endeavour at all times to collect personal information in a fair
and lawful manner, and to meet our customers' expectations that we
will respect their right to control how their personal information
is collected and used. RewardsCorp collects information about
consumers at the time when a person receives their Holidays For
Health Rewards or when they wish to book accommodation using a
Holidays For Health Reward. The main categories of information
we collect relate to a person's general contact information,
preferred accommodation requirements, and other details, which are
usually collected directly from the consumer at the time of
booking. This policy explains the main features of RewardsCorp's
use of customer information.
Use and disclosure of your personal information
Our purpose in collecting information about you is to provide
you with accommodation and other leisure booking services, and
complementary travel services as required. RewardsCorp uses
personal information in several different ways in operating the
Holidays For Health Rewards Promotion and operating our business,
and most of these uses are clear from the circumstances. We also
use your personal information for
internal quality assurance purposes. RewardsCorp provides
personal information to service providers that facilitate
your Holidays For Health Rewards bookings. Otherwise
RewardsCorp does not routinely disclose personal information,
except where it is necessary to provide you with a service
that you have requested such as to make bookings with requested
accommodation and any other required travel and leisure services.
RewardsCorp will not normally otherwise use or disclose any
information about you without your consent, unless:
- required by law
- to protect the rights, property or personal safety of another
RewardsCorp consumer, any member of the public or RewardsCorp
itself
- the assets and operations of the business are transferred to
another party as a going concern.
When you provide your personal information to us, RewardsCorp
will give you the choice as to whether or not you wish to receive
further information about special offers, promotions, and changes
to our products and services. If you indicate that you do not wish
to receive these, we will not contact you further for these
purposes. Please allow 28 days for your request to be
processed.
Service providers
Like many businesses, RewardsCorp uses a range of service
providers to help us maximise the quality and efficiency of our
services and our business operations. This means that individuals
and organisations outside of RewardsCorp, such as hotels, resorts
and other leisure service providers will sometimes have access to
personal information held by RewardsCorp and may use it on behalf
of RewardsCorp.
RewardsCorp and marketing activities
RewardsCorp manages communications with customers and consumers
according to its privacy policy. We respect individuals' choices
about being contacted for marketing purposes. We may occasionally
contact you at the e-mail or other address that you provide to us
in order to:
- Provide you with updated information about our services or
special promotions
- Provide you with other information about other products and
services which you may have expressed an interest in receiving
Some of this information is necessary as part of our
communication about the Holidays For Health Rewards Promotion and
is sent to all promotion customers. However, if you are receiving
promotional information from RewardsCorp and do not wish to receive
this information any longer, you may remove your name from our list
by e-mailing us at privacyofficer@rewardscorp.com,
and asking to be removed from our mailing list. Please allow 28
days for this request to be processed.
Our website users
RewardsCorp is committed to high standards of data security with
respect to information collected on our site. New technologies are
emerging on the Internet that help us deliver customised visitor
experiences. At RewardsCorp, we primarily use "cookies" to help us
determine which service and support information are appropriate to
your computer and to facilitate your use of our transactions area.
Our use of this technology does not mean that we automatically
collect additional information about you. We might be able to
ascertain what type of computer you are using, but beyond that, our
use of cookies is designed only to provide you with a better
experience when using our websites. We want to be sure you
understand that accepting a cookie in no way gives us access to
your computer or any personal information about you. We know that a
lot of people have concerns about cookies, but in talking with many
of our users, we feel that the benefit we both gain from their
proper use is worthwhile. We value the relationships we have with
our customers and future customers, so we respect these
concerns.
Accessing the information we keep about you
If at any time you want to know exactly what personal
information we hold about you, you are welcome to access your
record by e-mailing us at privacyofficer@rewardscorp.com.
Our file of your information will usually be made available to you
within 14 days. For security purposes confirmation of your identity
will be required prior to supply of this information.
Amending and deleting the information we have about you
If at any time you wish to amend personal information that is
inaccurate or out of date, please contact us and we will alter this
record. If you wish to have your personal information deleted,
please let us know in the same manner as referred to above and we
will take all reasonable steps to delete it except where we need to
keep information for reasons relating to any bookings you have made
with us or for legal reasons.
Security of your personal information
RewardsCorp endeavours to take all reasonable steps to keep
secure any information that we hold about you, and to keep this
information accurate and up to date. RewardsCorp uses a
sophisticated computer data network, and all access to the
computers and system devices are password controlled. Employees can
only gain access to data if they are authorised, and we also
require our employees and data processors to respect the
confidentiality of any personal information held by
RewardsCorp.
Questions, problems and complaints
If RewardsCorp becomes aware of any ongoing concerns or problems
concerning our privacy practices, we will take these issues
seriously and work to address these concerns. If you have any
further questions relating to our Privacy Policy, or you have a
problem or complaint, please e-mail privacyofficer@rewardscorp.com
Future Privacy Policy changes
Our commitment to being a leading marketing services business
and to continually improve our services means that our business
will continue to evolve as we respond to customer needs. Because of
this, from time to time, our policies will be reviewed and may be
revised. Changes to RewardsCorp's Privacy Policy will be made by
posting an updated version of the policy on our websites.
