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Frequently Asked Questions

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What is the Holidays For Health promotion?

You can immediately receive a no-obligation Bonus $50 in Holidays For Health simply for registering your details on this website.

Thereafter you can receive more Holidays For Health Rewards when you sign up for cover with a participating Holidays For Health private Health Fund provider.

Your Holidays For Health Rewards can then be applied towards the cost of a wide range of 4 and 5-star accommodation at over 200 fantastic resorts and hotels across Australia, New Zealand, Asia and the Pacific. 

Is the $50 in Holiday Rewards really free?

We are so confident that simply for registering your details on the website we will be able to provide you with the best advice that we will give you $50 in Holiday Rewards when you register your details. There is no-obligation for you to join one of the participating health funds though, so even if you decide not to take up a health care offer you still have $50 in Rewards to apply towards your holiday!

Where and when do I get my Holidays For Health Rewards?

Once you qualify for your Holidays for Health Rewards, you will receive an email from Holidays For Health containing details on accessing your personal travel account and allowing you to make a booking. Please allow approximately two to five days from qualifying to receive you confirmation email.

How do I use my Holidays For Health Rewards?

Holidays For Health Rewards can be applied as a partial payment towards the cost of accommodation in rooms and apartments at participating hotels and resorts. Apply your Rewards towards the maximum redeemable amount shown on this website for your specific booking and then simply pay the balance. If you use less than the total value of a Reward, a credit will be provided to you to use towards another future booking.  

Can I use my Holidays For Health Rewards towards holiday packages too?

Yes, it can also be applied towards holiday packages which may include airfares, hotel taxes, airport transfers and special inclusions. All package inclusions are subject to change. Details on actual inclusions, and approximations of other charges are available on this website or by calling Reservations on 1300 722 725.

So how good are the Holidays For Health offers?

You can save between 25% and 50% off the Best Flexible Rate for participating resorts. Browse our resort pages to see the incredible deals available on accommodation and holiday packages after you apply the maximum redeemable Rewards.

Is the hotel and resort accommodation in apartments or hotel rooms?

Accommodation ranges from hotel rooms and suites for 2 guests, to 3 bedroom self-contained apartments for 6 - 8 guests. Apartments and villas are equipped with a kitchen, cooking utensils, cutlery, crockery, linen and other items to make your holiday a great experience. 

What does 'Best Flexible Rate' mean in the accommodation price charts?

Holidays For Health offers resorts and holidays at competitive rates before applying your rewards towards your chosen holiday. If you find, at the time of booking, a lower 'flexible rate' than the published 'Best Flexible Rate' for the same booking - we will match this price and reduce the amount of Rewards required to complete your booking.

Until when is my Holidays For Health Reward valid?

Your Rewards are valid for up to 12 months to book and up to 18 months to travel. Your personalised Holidays For Health travel account will specify the exact booking and travel validity dates of your Rewards.

What is resort availability like? What about school holidays?

Availability of accommodation and other rewards are more readily available outside school holidays, public holidays, peak seasons and special events, and exclusions or surcharges may apply during these periods. Please call RewardsCorp on 1300 722 725 with your holiday preferences for up-to-date resort availability and recommendations. All requested booking dates are subject to promotion availability.  

How soon should I book my holidays?

To avoid disappointment we recommend that you book your holidays as soon as you have decided on your preferred resorts and holiday dates. While we have a substantial allocated room inventory available for the Holidays For Health Rewards Promotion, a number of the participating resorts and apartment categories are very popular. Although we strongly advise against leaving your booking as late as possible, we will accept bookings with a minimum 21 days booking notice required. Bookings will only be accepted within 21 days notice at the discretion of RewardsCorp.

What is the Premium Collection?

The Premium Collection is a showcase of our most exceptional Hotels, Resorts, Lodges, Retreats and other luxury establishments. Every member of our Premium Collection offers 5-star or equivalent standards of accommodation combined with superior service and unique features. Many are world renowned in the lodgings industry and can feature exquisite interiors, award-winning restaurants, lavish day spas and world-class golf and leisure facilities.

How do I find out more about the resorts?

Our reservations consultants can answer your questions on aspects of each resort, and the suitability of various resorts to your particular accommodation and holiday requirements. All accommodation enquiries must be made through RewardsCorp on 1300 722 725 Monday - Saturday 9am - 5pm. Alternatively, you can book online 24/7 through the website.  

Are there resorts in any other holiday destinations other than those featured in this website?

New destinations and properties are continually being added to the Holidays For Health collection. Email reservations@rewardscorp.com with any other preferred resort destinations and we'll let you know if there are any new properties coming online at those destinations.  

How do I book a holiday?

Call Reservation on 1300 722 725 with your preferred resort(s) and holiday dates and we will be able to confirm your booking, or advise the closest available dates. Alternatively, you can book online 24/7 through the website by clicking on your preferred destination on the top left bar.  

Do I receive written confirmation of my booking?

Yes, you will receive a Resort Accommodation Voucher confirming your Booking Number, relevant details of your holiday booking, resort arrival instructions, confirmation of the Holidays For Health Rewards used and the balance of the accommodation charges paid by you, your original Holidays For Health Voucher serial number(s), and any other booking particulars requested by you. 

What if I don't have enough Reward value to make up the maximum redeemable amount by Holidays For Health Rewards? Can I pay the difference in cash?

Yes you can. 

When do I pay the balance of my accommodation booking?

Your accommodation payment is required upon confirmation of your requested resort accommodation and booking dates. This is the amount set out in the accommodation price chart for each property - less the maximum redeemable Holidays For Health Rewards which is applied at this time.  

How can I pay the balance of my accommodation or holiday charges?

Payment can be made by cheque, money order, bank transfer or with the following credit cards - Visa, MasterCard, BankCard (1.5% surcharge), Diners Club and American Express (3% surcharge). With payment by cheque, bookings can only be guaranteed upon receipt of cleared funds.  

Will I be charged if I cancel or amend my booking?

Should you cancel your accommodation booking after full payment is made, no refund applies. Resort extras are also non refundable and cannot be amended after your booking has been confirmed. However, you can amend your booking dates for your selected resort as often as you require up to 35 days prior to your booked arrival date for a processing fee of $25, and you can also transfer your accommodation booking to another party, without penalty or incurring amendment fees, only name amendments will be permitted within 35 days of arrival at your booked resort. No cancellations or amendments are permitted for "Last minute specials". At the sole discretion of RewardsCorp, and subject to the booked resort and the specific room inventory being utilised for another booking, cancellations and date changes may be permitted within 35 days prior to your booked arrival date, subject to a $100 fee.

What if my Holidays For Health confirmation email is lost or deleted?

Simply give Reservations a call and confirm your full details and we will be able to provide you again with the details required to access your travel account.

 


To book your Holidays For Health holiday call 1300 722 725 or email reservations@rewardscorp.com